Refund policy

We have an on door policy, which means can accept or reject your item when the courier delivers it to you. Other than that if the customer is not the one who received the order returns can be made within 24 hrs we can offer size exchanges 

To be eligible for a return, your item must be in the same condition that you received it with tags and in its original packaging. 

To start an exchange, you can contact us at info@theawomen.com OR Direct message us through Instagram

 Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@theawomen.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
we don't offer refunds at this time